1、 INTRODUCTION
- (1) Welcome to the Rise of Elves platform run by Mooneen and its affiliates (individually and collectively, "Rise of Elves", "we", "us" or "our"). Rise of Elves takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all Users of our Rise of Elves website and mobile application (the "Platform") (we refer to the Platform and the services we provide as described on our Platform collectively as the "Services"). Users refer to a user who registers for an account with us for use of the Services (individually and collectively, “Users”, “you” or “your”). We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This Privacy Policy (“Privacy Policy” or “Policy”) is designed to assist you in understanding how we collect, use, disclose, and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.
- (2) "Personal Data" or "personal data" means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organization has or is likely to have access. Common examples of personal data could include name, birthday, identification number, and contact information.
- (3) By using the Services (including but not limited to any equipment or services provided by any third party), registering for an account with us, visiting our Platform, or accessing the Services, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy and Terms of Use (For Terms of Use, see: https: //riseofelves.com/term), and you hereby consent to us collecting, using, disclosing and/or processing your personal data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM. If we change our Privacy Policy, we will notify you including by posting those changes or the amended Privacy Policy on our Platform. We reserve the right to amend this Privacy Policy at any time. To the fullest extent permissible under applicable law, your continued use of the Services or Platform, including placing of any orders, shall constitute your acknowledgment and acceptance of the changes made to this Privacy Policy.
- (4) You can decide whether to provide us with your personal data, and you can also decide whether to exercise the rights set out in Section 4 of this Privacy Policy. However, please note that if you decide not to provide us with your personal data, we may not be able to continue to provide you with the Service and the Platform.
- (5) This Policy applies in conjunction with other notices, contractual clauses, and consent clauses that apply in relation to the collection, storage, use, disclosure, and/or processing of your personal data by us and are not intended to override those notices or clauses unless we state expressly otherwise.
- (6) Words not defined in this Privacy Policy shall have the same meanings as those contained in the Terms of Use of this Platform.
2、 PERSONAL DATA COLLECTING
(1) We will/may collect personal data about you:
- 1. when you register and/or use our Services or Platform, or open an account with us;
- 2. when you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;
- 3. when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services;
- 4. when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms, and emails, including when you interact with our customer service agents;
- 5. when you use our electronic services or interact with us via our application or use services on our Platform. This includes, without limitation, cookies which we may deploy when you interact with our application or website;
- 6. when you grant permissions on your device to share information with our application or Platform;
- 7. when you link your Rise of Elves account with your social media or other external account or use other social media features, in accordance with the provider’s policies;
- 8. when you carry out transactions through our Services;
- 9. when you provide us with feedback or complaints;
- 10. when you submit your personal data to us for any reason.
(2) WHAT PERSONAL DATA WILL WE COLLECT?
1. The personal data that Rise of Elves may collect includes but is not limited to:
- (1) email address;
- (2) blockchain address, wallet information, and payment information;
- (3) information sent by or associated with the device(s) used to access our Services or Platform;
- (4) government-issued identification or other information required for our due diligence, know your customer, identity verification, or fraud prevention purposes;
- (5) marketing and communications data, such as your preferences in receiving marketing from us and third parties, your communication preferences and history of communications with us, our service providers, and other third parties;
- (6) usage and transaction data, including details about your searches, orders, the advertising, and content you interact with on the Platform, and other products and services related to you;
- (7) location data;
- (8) name, contact information, and any other contents in the information when providing us with feedback or complaints;
- (9) any other information about the User when the User signs up to use our Services or Platform, and when the User uses the Services or Platform, as well as information related to how the User uses our Services or Platform;
- (10) aggregate data on content the User engages with; and
- (11) we may also collect personal data elsewhere on the Service when you provide it voluntarily or when we declare that personal data is being collected.
2. For the aforementioned information, according to "The specific purpose and the classification of personal information of the Personal Information Protection Act" promulgated by the Ministry of Justice, the categories of your personal data collected, processed, utilized, and retained by us are listed as follows:
- (1) email address;
- (2) blockchain address, wallet information, and payment information;
- (3) information sent by or associated with the device(s) used to access our Services or Platform;
- (4) government-issued identification or other information required for our due diligence, know your customer, identity verification, or fraud prevention purposes;
- (5) marketing and communications data, such as your preferences in receiving marketing from us and third parties, your communication preferences and history of communications with us, our service providers, and other third parties;
(3) AUTOMATIC DATA COLLECTING
1. When you access or use this Service and this Platform through the Internet, your device sends information that may include data about you. We will use certain technologies, including but not limited to cookies and similar technologies, to collect information that your computer, mobile phone, or other communication device transmits to us. Such information usually includes, but is not limited to:
- (1) your IP address, device information such as identification code, device name and type, operating system, location, and network information;
- (2) information about how you interact with the Service and this Platform and your preferences, such as your browser type, how you travel to and from this Platform, the links you click, the pages you visit, and the time you enter and leave this Service and this Platform;
- (3) your username and password.
2. The categories of personal data that we automatically collect above are: C001 (Type for identifying individuals), C035 (Recreational activities and interests), and C036 (Lifestyles).
(4) COOKIE
- 1. We or our authorized service providers and advertising partners may from time to time use "cookies" or other features to allow us or third parties to collect or share information in connection with your use of our Services or Platform. These features help us improve our Platform and the Services we offer, help us offer new services and features, and/or enable us and our advertising partners to serve more relevant content to you, including through remarketing. “Cookies” are identifiers that are stored on your computer or mobile device that record data about your computer or device, how and when the Services or Platform are used or visited, by how many people, and other activity within our Platform. We may link cookie information to personal data. Cookies also link to information regarding what items you have selected for purchase and web pages you have viewed. This information is used to keep track of your shopping cart, to deliver content specific to your interests, to enable our third-party advertising partners to serve advertisements on sites across the internet, and to conduct data analysis and to monitor the usage of the Services.
- 2. You may refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this you may not be able to use the full functionality of our Platform or the Services.
2. The categories of personal data that we automatically collect above are: C001 (Type for identifying individuals), C035 (Recreational activities and interests), and C036 (Lifestyles).
(5) COLLECTING PURPOSE
1. We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
- (1) to consider and/or process your application/transaction with us or your transactions or communications with third parties via the Services;
- (2) to manage, operate, provide and/or administer your use of and/or access to our Services and our Platform (including, without limitation, remembering your preference), as well as your relationship and user account with us;
- (3) process and use your personal data to verify and/or confirm your identity, verify your access to or use of the Service and the Platform, expedite the process of your order, execute transactions between you and other users, develop, enhance and promote the Service;
- (4) to respond to, process, deal with or complete a transaction and/or to fulfill your requests for certain products and services and notify you of service issues and unusual account actions;
- (5)process orders, bills, and related fees;
- (6) to enforce our Terms of Use, the agreement between you and us, or any applicable end user license agreements;
- (7) to protect personal safety and the rights, property, or safety of others;
- (8) to ensure the functionality and security of the Service and the Platform;
- (9) for identification, verification, due diligence, or know-your-customer purposes;
- (10) to the extent permitted by law, dispose of the information collected in the process of providing this Service to the third parties, but we will take de-identification measures (such as removing personally identifiable information and removing or changing the information that enables anyone to be identified). However, that de-identified information may match another set of information or other information. We cannot guarantee that information that has been de-identified will not be re-identified;
- (11) to maintain and administer any software updates and/or other updates and support that may be required from time to time to ensure the smooth running of our Services;
- (12) to deal with or facilitate customer service, carry out your instructions, deal with or respond to any inquiries given by (or purported to be given by) you or on your behalf;
- (13) to contact you or communicate with you via voice call, text message and/or fax message, email and/or postal mail, or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, such as but not limited to communicating administrative information to you relating to our Services. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents, or notices to you, which could involve the disclosure of certain personal data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages;
- (14)to conduct research, analysis, and development activities (including, but not limited to, data analytics, surveys, product and service development, and/or profiling), to analyze how you use our Services, to recommend products and/or services relevant to your interests, to improve our Services or products and/or to enhance your customer experience;
- (15) to allow for audits and surveys to, among other things, validate the size and composition of our target audience, and understand their experience with the Services;
- (16) for marketing and advertising, and in this regard, to send you by various mediums and modes of communication marketing and promotional information and materials relating to products and/or services (including, without limitation, products and/or services of third parties whom Rise of Elves may collaborate or tie up with) that Rise of Elves (and/or its affiliates or related corporations) may be selling, marketing or promoting, whether such products or services exist now or are created in the future. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material and/or adjusting your settings in the Platform, as applicable. We may use your contact information to send newsletters or marketing materials from us and from our related companies;
- (17) to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction or where we have a good faith belief that such disclosure is necessary, including, without limitation, meeting the requirements to make disclosure under the requirements of any law binding on Rise of Elves or its related corporations or affiliates (including, where applicable, the display of your name, contact details, and company details);
- (18) to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
- (19) to carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations(including but not limited to anti-money laundering and anti-terrorism financing, to enforce the contract between you and Rise of Elves) or our risk management procedures that may be required by law or that may have been put in place by us;
- (20) to audit our Services or Rise of Elves's business;
- (21) to prevent or investigate any actual or suspected violations of our Terms of Use, fraud, unlawful activity, omission, or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us;
- (22) to respond to any threatened or actual claims asserted against Rise of Elves or other claims that any Content violates the rights of third parties;
- (23) to store, host, and back up (whether for disaster recovery or otherwise) your personal data, whether within or outside of your jurisdiction;
- (24) to deal with and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves Rise of Elves as a participant or involves only a related corporation or affiliate of Rise of Elves as a participant or involves Rise of Elves and/or any one or more of Rise of Elves's related corporations or affiliates as the participant(s), and there may be other third party organizations who are participants in such transaction. A “business asset transaction” refers to the purchase, sale, lease, merger, amalgamation, or any other acquisition, disposal, or financing of an organization or a portion of an organization or of any of the business or assets of an organization; and/or
2. Any other purposes which we notify you of at the time of obtaining your consent. (collectively, the “Purposes”). The above purposes belong to the following categories in "The specific purpose and the classification of personal information of the Personal Information Protection Act" promulgated by the Ministry of Justice:
- 036 Deposit and remitting
- 040 Marketing (including financial cross-selling business)
- 063 Non-government agency collect or process personal information under legal obligations
- 069 Contract, contract-like or other legal relation matters
- 090 Consumer, Customer Management and Service
- 091 Consumer Protection
- 094 Property management
- 095 Fiscal & tax administrative
- 098 Business and Technical Information
- 107 Procurement and Supply Management
- 118 Intellectual property rights, the disc management and other related administrative
- 125 Broadcasting administration and management
- 127 Fundraising (including charity fundraising)
- 129 Accounting and related Services
- 132 Operating broadcasting business
- 135 Information (Communication) Services
- 136 Information (Communication) and database Management
- 137 Information and Communication Security and Management
- 148 Internet shopping and other electronic commerce services
- 152 Advertisement or commercial behavior administration
- 154 Reference
- 157 Investigation, statistics and research analysis
- 173 Other government agency for the purpose of supervision and management of the industry-competency
- 179 Other fiscal services
- 181 Other business operation in accordance with the business registration project or organization Prospectus
(6) We may take appropriate actions and procedures in accordance with this Privacy Policy and Terms of Use with respect to any information you provide to us in relation to your content and feedback.
(7) You agree not to provide us with any false or misleading information, and you agree to notify us of any errors or changes in the information you provide. We reserve the right, at our sole discretion, to request further documents from you to verify the information you have provided.
(8) Some of the information you provide to this Service and this Platform may be searched by search engines. If you use a third party to log in to this Service and this Platform, we will collect and store your third-party username and basic information so that you can become a registered user logging into this Service and this Platform from a third party.
(9) We will continue to process and use your data until
- 1. we discontinue the Service and the Platform;
- 2. you contact us through the contact channels provided in this Privacy Policy and expressly request us to stop processing and using your personal information. Please note that in this case, we may not be able to continue to provide you with the Service and the Platform.
(10) If you do not want us to collect the aforementioned information/personal data, you can opt out at any time by notifying our "Personal Data Protection Officer" in writing. E-mail address: cs@mooneen.com
3、 INFORMATION PROTECTION MEASURES
(1) We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. However, there can inevitably be no guarantee of absolute security.
(2) We will retain personal data in accordance with the Privacy Laws and/or other applicable laws. That is, we will destroy or anonymize your personal data when we have reasonably determined that
- 1. the purpose for which that personal data was collected is no longer being served by the retention of such personal data;
- 2. retention is no longer necessary for any legal or business purposes; and
- 3. no other legitimate interests warrant further retention of such personal data. If you cease using the Platform, or your permission to use the Platform and/or the Services is terminated or withdrawn, we may continue storing, using, and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your personal data without prior notice to you.
(3) We cannot guarantee that the personal data you provide or the personal data we collect will not be accessed, disclosed, altered, or deleted by hackers or any computer expert.
4、 THE RIGHT TO CHOOSE PERSONAL DATA
(1) With regard to your personal data collected, processed, and used by us, you can choose to exercise the rights specified in Article 4 (2) of this Privacy Policy; or you can choose to delete your Rise of Elves account, but in this case, we may not be able to continue to provide this Service and this Platform to you.
(2) You can exercise or require us to exercise the following rights in accordance with relevant laws and Articles 4(3) and 4(4) of this Privacy Policy:
- 1. to inquire or request access to personal data collected by us;
- 2. to make copies of the personal data collected by us;
- 3. to add or correct the personal data collected by us;
- 4. to request that we stop collecting, processing, and using the personal data it has collected;
- 5. to delete personal data collected by us.
In this case, we may not be able to continue to provide you with this Service and this Platform. However, we cannot delete personal data that is required by us to comply with its legal obligations, nor can we delete personal data that must be retained by law.
(3) When you request to inquire, read or make copies of your personal data collected by us, we shall determine whether to agree to the request within 15 days from the date of receipt of your request. However, this limitation shall not apply to the following situations:
- 1. interfere with national security, diplomatic and military secrets, overall economic interests, or other major national interests;
- 2. obstructing public officials from performing their statutory duties;
- 3. interfere with the major interests of Rise of Elves or a third party.
The 15 days period may be extended if necessary, but the extension shall not exceed 15 days, and you will be notified in writing (either electronically or in hard copy) of the reason for the extension. Please note that we may charge fees for inquiries, requests to access, or copy personal data.
(4) When you request to supplement and correct your personal data collected by us, Rise of Elves shall determine whether to agree to the request within 30 days from the date of receipt of your request. However, this limitation shall not apply to the following situations:
- 1. there is a dispute over the correctness of your personal data;
- 2. necessary for us to perform duties or to perform legal obligations, or already obtained your written consent (either electronically or in hard copy);
- 3. the dispute has been indicated.
The 30 days period may be extended if necessary, but the extension shall not exceed 30 days, and you will be notified in writing (either electronically or in hard copy) of the reason for the extension.
(5) You can exercise the above rights by contacting us through the contact information mentioned in this Privacy Policy following relevant laws. In some cases, such as deletion or termination of processing or using your personal data, we may not be able to continue to provide you with the Service and the Platform.
5、 INFORMATION FOR MINORS
- The Services are not intended for minors. We do not knowingly collect or maintain any personal data or non-personally identifiable information from minors nor is any part of our Platform or other Services directed to minors. As a parent or legal guardian, please do not allow such minors under your care to submit personal data to Rise of Elves. In the event that the personal data of a minor in your care is disclosed to Rise of Elves, you hereby consent to the processing of the minor’s personal data and accept and agree to be bound by this Policy on behalf of such minor. If we subsequently learn that we have collected the personal data of minors, we will take reasonable steps to delete the information as soon as possible.
6、 INFORMATION SHARE AND DISCLOSE
(1) In conducting our business, we will/may need to use, process, disclose and/or transfer your personal data to our third-party service providers, agents and/or our affiliates or related corporations, and/or other third parties, for one or more of the above-stated Purposes. Such third-party service providers, agents and/or affiliates, or related corporations and/or other third parties would be processing your personal data either on our behalf or otherwise, for one or more of the above-stated Purposes. We endeavor to ensure that the third parties and our affiliates keep your personal data secure from unauthorized access, collection, use, disclosure, processing, or similar risks and retain your personal data only for as long as your personal data is needed for the above-mentioned Purposes. Such third parties include, without limitation:
- 1. our subsidiaries, affiliates, and related corporations;
- 2. buyers or sellers you have transacted with or interacted with on the Platform or in connection with your use of the Services for the above-stated Purposes;
- 3. other users of our Platform for one or more of the above-stated Purposes;
- 4. partner banks, contractors, agents, service providers, and other third parties we use to support our business. These include but are not limited to those parties which provide administrative or other services to us such as mailing houses, logistics service providers, financial services providers, advertising and marketing partners, telecommunication companies, information technology companies, and data centers;
- 5. governmental or regulatory authorities having jurisdiction over Rise of Elves or as otherwise permitted under Section 2-(5)-3;
- 6. a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ris of Elves’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Rise of Elves about our Service Users is among the assets transferred; or to a counterparty in a business asset transaction that Rise of Elves or any of its affiliates or related corporations is involved in;
- 7. when Rise of Elves goes into liquidation, fails to pay its debts, dissolves, or goes out of business, the partner bank may use personal data to convene a beneficiary meeting; and
- 8. third parties to whom disclosure by us is for one or more of the Purposes and such third parties would in turn be collecting and processing your personal data for one or more of the Purposes.
If you do not agree to our reasonable judgment to share your personal data with the above-mentioned important third parties, please do not register or use this Service or this Platform. If you have already registered with Rise of Elves or have used this Platform, please contact us immediately using the contact information mentioned in this Privacy Policy and exercise your rights in accordance with Article 4 of this Privacy Policy, in which case, we may not be able to continue to provide you with this Service and this Platform.
(2) We may share user information, including statistical and demographic information, about our Users and information about their use of the Services with advertising partners and third-party suppliers of advertisements, remarketing, and/or another programming.
(3) For the avoidance of doubt, in the event that Privacy Laws or other applicable laws permit an organization such as us to collect, use or disclose your personal data without your consent, such permission granted by the laws shall continue to apply. Consistent with the foregoing and subject to applicable law, we may use your personal data for recognized legal grounds including to comply with our legal obligations, to perform our contract with you, to achieve a legitimate interest, and our reasons for using it outweigh any prejudice to your data protection rights, or where necessary in connection with a legal claim.
(4) Third parties may unlawfully intercept or access personal data transmitted to or contained on the site, technologies may malfunction or not work as anticipated, or someone might access, abuse, or misuse information through no fault of ours. We will nevertheless deploy reasonable security arrangements to protect your personal data as required by the Privacy Laws; however, there can inevitably be no guarantee of absolute security such as but not limited to when unauthorized disclosure arises from malicious and sophisticated hacking by malcontents through no fault of ours.
(5) Rise of Elves may access, retain or disclose your personal information, content, and/or feedback if we have sufficient grounds to believe that it is reasonable and necessary for us to access, retain or disclose your personal information, content, and/or feedback as required by applicable law or as described below:
- 1. to comply with the requirements of legal, government, or government-like authorities;
- 2. to enforce Terms of Use;
- 3. to respond to any claims that the Content and/or Feedback violates the rights of any other third party;
- 4. to enforce or administer our agreements with users of the Service and the Platform, including investigating potential violations;
- 5. to detect, prevent or otherwise deal with fraud, security, or technical issues;
- 6. to protect the rights, property, or personal safety of Rise of Elves, users of the Service or the Platform, and the public.
(6) Users (including any employees, agents, representatives, or any other person acting for such User or on such User's behalf) in possession of another User’s personal data through the use of the Services (the “Receiving Party”) hereby agree that they will:
- 1. comply with all applicable Privacy Laws with respect to any such data, including any collection, processing, storage or transfer or transfer of such data;
- 2. allow Rise of Elves or the User whose personal data the Receiving Party has collected (the “Disclosing Party”) to remove his or her data so collected from the Receiving Party’s database; and
- 3. allow Rise of Elves or the Disclosing Party to review what information has been collected about them by the Receiving Party. In each case of 2. and 3. above, in compliance with and where required by applicable laws.
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(7) Notwithstanding anything set forth herein, Users (including any employees, agents, representatives, or any other person acting for such User or on such User's behalf) shall comply with all applicable Privacy Laws and, in respect of any personal data received from Rise of Elves:
- 1. shall employ sufficient security measures to protect each Rise of Elves user’s personal data in their possession, retain such data only for as long as necessary for the purposes above and in accordance with the Privacy Laws, and to delete or return such data to Rise of Elves upon any request from Rise of Elves or as soon as reasonably possible upon completion of the transaction; and
- 2. o inform Rise of Elves' Personal Data Protection Officer at cs@mooneen.com in the event of any potential data breach or other loss of such user’s data.
7、 DISCLAIMER REGARDING THIRD PARTY SITES
- (1) This Service and this Platform contain some links to other websites or online resources, and we do not guarantee the security of personal data and/or other information that you provide on third-party sites. If you link to any other websites or online resources, you should review the privacy policies of those websites or online resources, as your interactions with them should be governed by their privacy policies and practices.
- (2) This Privacy Policy only covers the privacy settings of Rise of Elves and does not cover the privacy settings of other websites or online resources. Rise of Elves is not responsible for the privacy policies and/or privacy practices of other websites or online resources.
- (3) In an attempt to provide you with increased value, we may choose various third-party websites to link to, and frame within, the Platform. We may also participate in co-branding and other relationships to offer e-commerce and other services and features to our visitors. These linked sites have separate and independent privacy policies as well as security arrangements. Even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. Data collected by our co-brand partners or third-party websites (even if offered on or through our Platform) may not be received by us.
- (4) We have no responsibility or liability for the content, security arrangements (or lack thereof), and activities of these linked sites. These linked sites are only for your convenience and you, therefore, access them at your own risk.
8、 MODIFICATION
- (1) Rise of Elves reserves the right to modify this Privacy Policy at any time without notice. When Rise of Elves revises this Privacy Policy, the latest revised version will be posted at https://riseofelves.com/privacy, or in any other way that Rise of Elves deems appropriate.
- (2) After Rise of Elves publishes changes on the aforementioned website, your continued access to or use of this Service and this Platform shall be deemed that you have agreed to and expressly confirmed the revised privacy policy.
- (3) When there are any material changes to this Privacy Policy, Rise of Elves may ask you to re-confirm and re-accept. If you cannot accept the revised Privacy Policy, you must stop using this Service and this Platform.
9、 WITHDRAW CONSENT, REQUEST ACCESS TO OR CORRECT INFORMATION
(1) Withdrawing Consent
- You may withdraw your consent for the collection, use and/or disclosure and/or request deletion of your personal data in our possession or under our control by sending an email to our Personal Data Protection Officer at cs@riseofelves.com , and we will process such requests in accordance with this Privacy Policy and our obligations under the Privacy Laws and other applicable law. However, your withdrawal of consent may mean that we will not be able to continue providing the Services to you and we may need to terminate your existing relationship and/or the contract you have with us.
(2) Requesting Access to or Correction of Personal Data
- If you have an account with us, you may personally access and/or correct your personal data currently in our possession or control through the Account Settings page on the Platform. If you do not have an account with us, you may request to access and/or correct your personal data currently in our possession or control by submitting a written request to us. We will need enough information from you in order to ascertain your identity as well as the nature of your request so as to be able to deal with your request. Hence, please submit your written request by sending an email to our Personal Data Protection Officer at cs@riseofelves.com.
- 2. We may charge you a reasonable fee for the handling and processing of your requests to access your personal data. If we so choose to charge, we will provide you with a written estimate of the fee we will be charging. Please note that we are not required to respond to or deal with your access request unless you have agreed to pay the fee. We will provide you with the relevant personal data within 15 days of obtaining sufficient information from you to process the request. If we are unable to respond to you within the aforementioned 15 days, we will notify you of the fastest time to provide you with the information you have requested.
3. You may request to supplement, correct, delete, stop processing or utilize your personal data, and after obtaining sufficient information from you to process the request, we will:
- (1) processed within 30 days; and
- (2) If we need to correct or supplement personal data due to reasons attributable to Rise of Elves, we will notify the person who provided the use according to the law after correction or supplementation.
10、 LANGUAGE
- This Privacy Policy is written in Chinese. If this Privacy Policy is translated into many languages, it should be for convenience only and should not be used to explain or apply this Privacy Policy. The English version of this Privacy Policy is for referring only. In case of any inconsistency, the Chinese version shall prevail.
11、 CONTACT US
- If you have any questions or concerns about our privacy practices, we welcome you to contact us by e-mail at cs@riseofelves.com .